Refund Policy

Our organization is committed to providing a fair and transparent refund policy while recognizing that program planning, staffing, facility bookings, league registrations, and administrative costs are incurred in advance of each season.

1. Registration and Administrative Fees
   All registration, administrative, processing, and third-party fees are non-refundable once payment has been processed. This includes, but is not limited to, player registration fees, insurance fees, league fees, governing body fees, and payment processing charges.

2. Program Withdrawal Before Start Date
   If a written refund request is submitted more than 10 business days prior to the program start date, participants may receive a refund of the program fee minus a $50 administrative fee.

If a written refund request is submitted less than 10 business days prior to the program start date, participants may receive a refund of up to 50% of the program fee, less any non-refundable administrative or third-party fees.

3. No Refunds After Program Start
   No refunds will be issued once the participant has attended their first scheduled session, training, practice, or game, except in cases of documented medical injury or exceptional circumstances approved by the organization.

4. Medical Injury or Exceptional Circumstances
   In cases of serious injury, illness, or emergency preventing continued participation, a written request must be submitted along with supporting documentation (such as a doctor’s note). Refunds or program credits may be considered on a case-by-case basis at the sole discretion of the organization.

5. Missed Sessions
   Missed training sessions, games, or activities due to illness, vacation, scheduling conflicts, weather-related absences, or personal reasons are non-refundable and are not eligible for make-up sessions unless otherwise determined by the organization.

6. Program Cancellation by the Organization
   If the organization cancels a program due to insufficient registration, facility closure, or other operational reasons, a full refund or credit will be issued, less any non-refundable third-party fees where applicable.

7. Uniforms, Apparel, and Equipment
   All purchases of uniforms, apparel, merchandise, and equipment are non-refundable and non-transferable once ordered.

8. Refund Request Process
   All refund requests must be submitted in writing by email to the organization’s administration team. Approved refunds may take up to 14 business days to process.

The organization reserves the right to review and update this policy as required to maintain operational fairness and compliance with governing body standards.